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SchoolGateway

SchoolGateway is an online payment system is in operation at The Roseland Academy.

This system allows you to pay for school trips, events, musical tuition, non-uniform days, school dinners and more.

The system is a Cashless System supplied by Nationwide Retail Systems Ltd, which incorporates the latest technology and eliminates the need for students to carry cash throughout the day.

A daily ‘spend limit’ of £5.00 will be programmed into the system. This can be increased or decreased for an individual student by making a request to the school Reception. Any money spent on food and drink will be deducted on a daily basis.

Making Online Payments
To register for online payments, we will require your email address and mobile telephone number. Please note that there is a minimum payment limit of £1.00.
1. Go to www.schoolgateway.com.
2. When you visit the School Gateway website for the first time, please select ‘New User’ and enter your email address and mobile number that you have registered with the school.
3. The system will send a PIN code to your phone; please enter this PIN code and your account will be activated for you.

As soon as you have set yourself up on the system, you will be able to pay money to the school online. All Gateway accounts will be live from the beginning of September.
We encourage all parents to sign up to and the School Gateway application which is available on the App Store and Google Play. Please email enquiries@theroseland.co.uk or telephone 01872 530675 if you require further assistance.

What are the benefits or a cashless system?
Increased speed of service reducing queuing times.
Facility to pay online.
No need to carry cash preventing loss/theft.
Anonymity on Free School Meals.
A printed report can be requested to review.
Automatic alerts to stop students purchasing allergy trigger items.
Students learn about important lifestyle control by monitoring their own accounts.
Reporting facilities help decrease wastage and improve the overall efficiency of the meal service.
School Gateway & Cashless Catering

How can I check the credit on the account?
This can be accessed via the school’s online payment facility.

Can I change my child’s ‘daily spent limit’?
Yes via written request to the school’s Reception.

What happens if my child’s account is not in credit?
Your child can ask the Reception for a one-day meal payment loan. This will put your child’s account into minus credit, please ensure that this is checked regularly and paid in full if in a minus amount. You can request to not allow loaned payments by making the Reception Team aware.

My child has an allergy – what do I do?
All allergy records registered with the school will be entered on the Cashless System. The system alerts the operator when a student attempts to purchase an item containing that ingredient. The system allows you to register any items that your child cannot consume, any items must be confirmed in writing by the parent/carer and addressed to the school Reception.

Can anyone else use the account?
No. Also, where a photo image is allocated to a student, the photograph is shown on the EPOS Terminal also for the operator to confirm. It is also your child’s responsibility to keep their card secure at all times.